Free Shipping on U.S. Orders Over $325

Frequently Asked Questions

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the Philippines, United States, Canada, Australia, UK, and most countries. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders. International shipping times depend on the products and destination (for an additional charge).

Returns and Refunds

How do I return a order?

At this time, we do not accept returns or give refunds for opened items. If you have a leftover product, please gift the item to someone or recycle it as you wish.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.